SPRINGFIELD – State Senator Steve Stadelman passed legislation through the Senate to increase transparency in the digital marketplace by requiring online sellers to provide disclosures, helping ensure consumers understand exactly what they are purchasing.
“Travelers shouldn’t be surprised by hidden fees or incorrect bookings when making a hotel reservation,” said Stadelman (D-Rockford). “Illinois is leading the way in protecting consumers from being misled and misinformed by requiring clear disclosures from third-party booking services that they’re not directly making a reservation at the hotel.”
Many consumers use third-party hotel booking services and assume they are booking directly with the hotel, only to discover unexpected fees, errors or other issues after the transaction is complete. Current law does not require these services to disclose that they are independent from the hotels they list, leaving travelers potentially unware that they are not booking directly with the property.
SPRINGFIELD – State Senator Steve Stadelman passed legislation through the Senate to increase transparency in the digital marketplace and help consumers understand exactly what they are purchasing.
“Consumers shouldn’t have to dig through fine print to understand what they are buying,” said Stadelman (D-Rockford). “Clear disclosures help build trust and prevent misunderstandings down the line.”
As digital goods like movies, music, apps and e-books become more common, many consumers are misled into thinking they fully own what they purchase – when in reality, they are often agreeing to limited-use licenses that can be revoked or restricted. These terms are frequently buried in fine print or unclear language, leaving buyers unaware of key limitations until after the transaction is complete.
CHICAGO – State Senator Steve Stadelman joined the Ravinia Festival Association, elected officials, and entrainment venues at the Lyric Opera House in Chicago on Monday to outline legislation aimed at protecting consumers from deceptive practices in the ticket resale market by banning speculative ticketing.
“Consumers should never be put in a position where they are paying for something that doesn’t even exist,” said Stadelman (D-Rockford). “This legislation ensures that when a ticket is listed for sale, the seller actually has it in their possession. This measure is about honesty, transparency and protecting people from being taken advantage of.”
Through House Bill 4984, Stadelman is working to strengthen consumer protections by prohibiting ticket resellers from listing or selling tickets unless they have actual or constructive possession of those tickets at the time of the listing. The measure targets speculative ticketing, a practice in which sellers advertise tickets they do not yet own, often before tickets are officially available.
SPRINGFIELD – In an effort to strengthen consumer protections in the online market space, State Senator Steve Stadelman sponsors legislation to hold sellers accountable for clarifying conditions of purchasing digital goods.
“Digital goods are a growing part of our economy, and our consumer protection laws must keep pace,” said Stadelman (D-Rockford). “This bill closes a loophole that allowed sellers to market digitals products without clearly explaining the restrictions attached. Transparency is not optional – it’s essential.”
Senate Bill 2822 protects consumers in online marketplaces by making it unlawful for a digital seller to offer for sale or advertise digital goods using the terms “buy,” “purchase,” or other similar terms without making available a clear disclosure, including a list of restrictions and conditions, which may include an affirmative acknowledgment from the consumer.
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